Delivery & Returns
Welcome to the Delivery & Returns page of Jakima Veterinary Products. Here, we outline our policies regarding product delivery and returns to ensure a seamless shopping experience for our valued customers.
Delivery Policy
We strive to process and dispatch orders promptly to ensure timely delivery to our customers. Upon successful order placement, you will receive a confirmation email detailing your purchase and estimated delivery timeframe. Our dedicated team works diligently to ensure your order reaches you in a timely manner.
Shipping Options
We offer various shipping options to accommodate your preferences and delivery needs. You can choose from standard shipping, expedited shipping, or express delivery based on your requirements. Shipping costs and estimated delivery times will vary depending on the selected option.
International Shipping
For our international customers, we provide reliable international shipping services to deliver our products worldwide. Please note that international shipping may incur additional fees and longer delivery times due to customs clearance procedures.
Returns Policy
We understand that sometimes products may not meet your expectations or requirements. In such cases, we offer a hassle-free returns policy to ensure your satisfaction. If you are not completely satisfied with your purchase, you may return the item(s) within [number] days of receipt for a refund or exchange.
Return Process
To initiate a return, please contact our customer service team with your order details and reason for return. Once your return request is approved, you will receive instructions on how to return the item(s) to us. Please ensure that the product(s) are returned in their original condition and packaging to facilitate a smooth return process.
Refund Policy
Upon receipt of the returned item(s), we will inspect them to ensure they meet our return criteria. Once approved, we will process your refund within 30 days to the original payment method used for the purchase. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a Jakima Veterinary Products error.
Contact Us
If you have any questions or concerns regarding our Delivery & Returns policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with Jakima Veterinary Products is enjoyable and hassle-free.